Effective date: 01/08/2023

This Cookies Policy explains how D4You Medicals Ltd, trading as D4You Clinic and D4You Driver Medicals, uses cookies and similar technologies on our website.

Our website is accessible at:

https://www.d4youclinic.co.uk

This policy explains what cookies are, the types of cookies we may use, why we use them, and how you can manage your cookie preferences.

This Cookies Policy should be read alongside our Privacy Policy, which explains how we collect, use, store and protect personal information.

D4You Medicals Ltd
Trading names: D4You Clinic and D4You Driver Medicals
Registered/business address: 78 Churchgate, Stockport, Manchester, United Kingdom, SK1 1YJ
Email: admin@d4youclinic.co.uk
ICO registration reference: ZB895302

D4You Medicals Ltd is the data controller for personal information collected through our website and services, unless otherwise stated.

Cookies are small text files that are placed on your computer, smartphone, tablet or other device when you visit a website.

Cookies allow a website to recognise your device, remember your preferences, support website functionality, improve performance, and help website owners understand how visitors use the site.

Cookies may be set directly by the website you are visiting, known as first-party cookies, or by third-party services used on the website, known as third-party cookies.

Cookies may also be:

Session cookies, which are deleted when you close your browser.

Persistent cookies, which remain on your device for a set period of time or until you delete them.

We use cookies and similar technologies to support the operation, security, performance and functionality of our website.

We may use cookies for the following purposes:

To make the website work properly.

To support appointment booking functionality.

To help protect the website from misuse, fraud, spam or security risks.

To remember your cookie preferences.

To understand how visitors use our website.

To improve website performance and user experience.

To support advertising and marketing activity.

To measure the performance of Google Ads and other marketing campaigns.

To support embedded third-party content, such as our WhatsApp chat button or appointment booking tools.

These cookies are required for the website to function properly. They may support core features such as page navigation, security, appointment booking, form submission, fraud prevention and cookie preference management.

Without these cookies, some parts of the website may not work correctly.

These cookies do not usually require consent because they are necessary for the operation of the website.

Our website may use cookies or similar technologies to support appointment booking functionality.

We use SimplyBook.me to manage appointment bookings. SimplyBook.me may use cookies or similar technologies to enable booking functionality, process appointment requests, support booking security, remember booking-related information during the booking process and help manage appointment administration.

SimplyBook.me may collect and process booking information such as your name, email address, phone number, appointment type and appointment details so that we can arrange and manage your appointment.

Further information about how personal information is handled is available in our Privacy Policy.

We may use cookies and similar technologies to help maintain the security of our website, protect against misuse, detect suspicious activity, reduce spam, and support the safe operation of online forms, booking tools and website services.

We may use cookies to remember whether you have accepted, rejected or managed your cookie preferences.

This helps us avoid showing the same cookie banner repeatedly and allows us to respect the choices you have made.

Functionality cookies allow the website to remember choices you make and provide enhanced features.

These may include remembering preferences, supporting interactive website features, enabling contact tools, or improving the convenience of using the website.

We use analytics cookies to understand how visitors use our website.

This may include information such as:

Which pages are visited.

How visitors arrive at the website.

How long visitors spend on pages.

Which pages or services are most popular.

Whether visitors experience technical issues.

We use Google Analytics to help us understand website traffic and improve the performance, structure and content of our website.

Analytics cookies may collect information linked to your device, browser or online activity. This information is usually collected in a way that does not directly identify you by name, but it may still be treated as personal data where it can be linked to an identifier such as your device, browser or IP address.

We may use advertising and marketing cookies to help us promote our services and understand the effectiveness of our marketing.

These cookies may be used to:

Measure the performance of online advertising.

Understand whether visitors arrive at our website after clicking an advert.

Monitor whether visitors complete actions such as submitting an enquiry or making a booking.

Help us improve the relevance and effectiveness of future advertising.

We use Google Ads and related Google tracking technologies to measure advertising performance and conversions.

These cookies are not strictly necessary and should only be used where appropriate consent has been provided through our cookie banner or cookie preference tool.

Our website may include embedded third-party content or tools, such as a WhatsApp chat button, booking tools or other interactive features.

These third-party services may set their own cookies or similar technologies when you interact with them. These cookies may be used to enable the feature, remember preferences, provide security, measure usage or support the third party’s own services.

We do not control all cookies set by third-party providers. You should check the relevant third party’s own privacy and cookies information for further details.

Our website may use third-party services, including but not limited to:

GoDaddy, for website hosting and website functionality.

SimplyBook.me, for appointment booking functionality.

Google Analytics, for website analytics and performance measurement.

Google Ads, for advertising, conversion tracking and marketing performance measurement.

WhatsApp, for chat and communication functionality.

These providers may process information in accordance with their own privacy and cookies policies, as well as any contractual arrangements we have with them where they process information on our behalf.

Cookies do not always directly identify you by name. However, information collected through cookies may be linked to other information we hold about you, especially if you submit a form, make a booking, contact us, or interact with our services.

We do not intentionally store sensitive medical information, passwords, full payment card details or detailed clinical information in the cookies used on our website.

Where personal information is collected through our website, booking system, enquiry forms or communication tools, it will be handled in accordance with our Privacy Policy.

When you visit our website, you may be shown a cookie banner or cookie preference tool.

This allows you to accept, reject or manage non-essential cookies, such as analytics, advertising and marketing cookies.

Strictly necessary cookies may be used without consent because they are needed for the website to work properly.

You can change your cookie preferences at any time where our website provides this option. You can also manage cookies through your browser settings.

Most web browsers allow you to control cookies through browser settings.

You can usually choose to:

Block cookies.

Delete existing cookies.

Allow cookies only from certain websites.

Block third-party cookies.

Receive a warning before cookies are placed on your device.

If you block or delete cookies, some parts of our website may not work correctly. This may affect appointment booking, website forms, cookie preference settings, analytics, security features or other website functionality.

For guidance on managing cookies, you can visit the help pages for your browser, including:

Google Chrome
Mozilla Firefox
Apple Safari
Microsoft Edge

You can also visit your browser provider’s official support pages for up-to-date instructions.

We may update this Cookies Policy from time to time to reflect changes in our website, services, cookie usage, third-party providers, legal requirements or business operations.

The latest version will be made available on our website.

If you have any questions about this Cookies Policy or how we use cookies and similar technologies, please contact:

D4You Medicals Ltd
Trading as D4You Clinic and D4You Driver Medicals
78 Churchgate
Stockport
Manchester
United Kingdom
SK1 1YJ

Email: admin@d4youclinic.co.uk
ICO registration reference: ZB895302